Privacy Policy

Scope of This Privacy Policy

This Privacy Policy describes:

• The personal information we collect.
• How information is collected and used.
• Cookies and similar tracking technologies.
• How personal information is shared.
• International data transfers.
• Data retention and security practices.
• Your privacy rights and available choices.
• How to contact us with privacy-related questions.

Personal Data We Collect

Information You Provide

We may collect information that you voluntarily provide when contacting us, requesting information, registering for an account, participating in an auction, or using our services.

• Full name
• Email address
• Telephone number
• Company name
• Business address
• Billing address
• Shipping address
• Account and registration information
• Payment and transaction information
• Communications and inquiries
• Information submitted through website forms
• Other information you choose to provide

Information Collected Automatically

When you access our website, certain information may be collected automatically through server logs, cookies, and similar technologies.

• IP address
• Browser type and version
• Device information
• Operating system
• Language preferences
• Pages visited
• Date and time of access
• Referring website addresses
• Website usage and interaction data
• Approximate geographic location derived from technical data
• Diagnostic and performance information

Third-Party Tools

We may use third-party services to operate, maintain, analyze, and improve our website and business operations. Depending on the services enabled, these providers may collect or process information in accordance with their own privacy policies.

• Analytics and website performance services
• Cookie management tools
• Website hosting and infrastructure providers
• Customer relationship management systems
• Email communication platforms
• Payment processing providers
• Online auction and bidding platforms
• Advertising and marketing services
• Security and fraud prevention services
• Social media integrations
• Other service providers supporting our operations

We encourage you to review the privacy policies of relevant third-party providers for additional information about their data practices.

How We Use Your Information

We may use personal information for the following purposes:

• To provide and maintain our website and services.
• To create and manage user accounts.
• To process registrations, inquiries, and transactions.
• To facilitate auction-related activities where applicable.
• To communicate with users and respond to requests.
• To send service announcements and important notices.
• To improve website functionality and user experience.
• To understand website usage and performance.
• To maintain website security and prevent fraud.
• To comply with legal and regulatory obligations.
• To enforce our terms, policies, and agreements.
• To protect our rights, property, and legitimate interests.
• To support business operations and administration.

We process personal information only where we have an appropriate legal basis to do so, as required by applicable law.

Email Communications

We may use your email address to communicate with you about your account, inquiries, transactions, services, and other business-related matters.

• Account and registration confirmations
• Responses to inquiries
• Transaction and service notifications
• Auction-related communications, where applicable
• Important website or policy updates
• Marketing communications where permitted by law

You may opt out of promotional emails by following the unsubscribe instructions included in those messages. Transactional and essential service communications may continue where necessary.

Cookies

Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website performance, and improve your experience.

Essential Cookies

These cookies are necessary for core website functionality, security, navigation, and other essential services.

Analytics Cookies

These cookies help us understand how visitors use our website, including which pages are visited and how users interact with website features.

Functional Cookies

These cookies may remember your preferences and settings to provide a more consistent and personalized experience.

Advertising Cookies

Where enabled, these cookies may be used to measure advertising effectiveness, understand campaign performance, or deliver relevant advertising.

You can manage cookies through the available cookie preference controls and your browser settings. Disabling certain cookies may affect website functionality.

Sharing of Personal Data

We do not share personal information indiscriminately. We may disclose information when necessary for legitimate business purposes or as permitted or required by law.

• Service providers and business partners.
• Website hosting and technical support providers.
• Payment processors and transaction service providers.
• Auction-related service providers, where applicable.
• Analytics and website performance providers.
• Professional advisers, auditors, and consultants.
• Government authorities and regulatory bodies when required.
• Courts, law enforcement, or other parties as legally required.
• Parties involved in a merger, acquisition, or business transfer.
• Other parties with your consent or at your direction.

We take appropriate steps to ensure that third parties receiving personal information are subject to suitable confidentiality, security, and data protection obligations where required.

International Data Transfers

Your information may be processed or stored in countries other than the country in which it was collected. Data protection laws may differ between jurisdictions.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal data.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including business, contractual, legal, accounting, and regulatory requirements.

• Account and registration records
• Transaction and business records
• Customer communications and inquiries
• Website usage and analytics information
• Security and fraud prevention records
• Records required for legal compliance

When information is no longer required, we take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

• Access controls and permissions
• Security monitoring
• Appropriate technical safeguards
• Secure handling of information
• Internal policies and procedures
• Review of service providers where appropriate

No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal data. These rights may include:

• Requesting access to your personal information.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information.
• Requesting restrictions on certain processing activities.
• Objecting to certain types of processing.
• Requesting a copy of information in a portable format.
• Withdrawing consent where processing relies on consent.
• Opting out of certain marketing communications.
• Lodging a complaint with a relevant privacy authority.

These rights are subject to applicable legal conditions and exceptions. To submit a privacy request, please contact us using the details provided below. We may need to verify your identity before responding.

Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

External Links

Our website may contain links to third-party websites, services, or platforms. These external websites operate independently and may have their own privacy policies and data collection practices.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services.

When changes are made, we will update the date shown at the beginning of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how we protect personal information.